Order Processing

• All orders are processed within [X] business days (excluding weekends and holidays) after receiving payment confirmation.

• Orders placed after [cutoff time] will be processed the next business day.

• If we experience a high volume of orders, processing times may be delayed.
   

Shipping Methods & Delivery Times

We offer the following shipping options:

• Standard Shipping: Estimated delivery within [X-Y] business days.

• Expedited Shipping: Estimated delivery within [X] business days.

• Express Shipping: Estimated delivery within [X] business days.

Delivery times may vary based on your location, carrier delays, or unforeseen circumstances.
 

Shipping Rates

Shipping charges are calculated at checkout based on the selected shipping method and delivery destination.
 

International Shipping

We currently [do/do not] offer international shipping. If applicable, international shipments may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
 

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with tracking details. You can track your order using the provided tracking number on the carrier’s website.
 

Lost or Delayed Shipments

• If your order is significantly delayed, please contact us at info@infinityhealthcare.ae

• We are not responsible for shipping delays caused by carriers, customs, or other external factors.

• If your package is lost in transit, we will assist in filing a claim with the carrier.
   

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within [X] days of receiving your shipment with photos of the issue. We will work to resolve the matter promptly.
 

Contact Us

For any shipping-related inquiries, please reach out to us at info@infinityhealthcare.ae